Exchange and Return Policy

Exchange and return policy:

In order for the site management to provide customer service after the sale:

• If you are not satisfied with your product, the customer has the right to return it within 3 days only. If you wish to exchange defective or incorrectly shipped products, you can exchange them within 4 days only from the date the shipment arrives to you.

Required:

1- The product must be in its original condition and has not been used.

2- Not damaged (by the customer) and must be in the original packaging, if available.

3- We bear the shipping costs in the event of an exchange or return for any reason. However, in the event of dissatisfaction with the product, the customer bears only the shipping cost.

Replacement + Return Steps:

Communicate directly via WhatsApp on the website’s home page or from the website’s chat on the home page.

Includes the following data:

• Replacement or refund

• Invoice number, if any

• Customer name

• Reason for exchange or return

• The name of the product to be returned or exchanged and the quantity, along with providing us with the required size or color.

• You will be informed of the return order method and will be served directly once you contact us or receive your order and ensure the integrity of the item and its accessories.

• (Bank name + IBAN number + account holder name) * The account holder name must match the invoice holder name.

If you have any additional questions, you can contact us via WhatsApp on the home page or call the number